Privacy Policy

1. Introduction

FixtureSync ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FixtureSync software application and related services.

FixtureSync is a desktop software application that automates the retrieval and synchronization of football fixtures from the Squadi platform to various export formats including Microsoft Excel, Google Calendar, and Google Sheets.

2. Information We Collect

2.1 Information You Provide Directly

• License Information: Customer details, license keys, and activation information
• Account Credentials: Email addresses for notification services
• Configuration Settings: Competition selections, organization preferences, filter criteria, and export preferences
• Google Service Credentials: Calendar IDs and Spreadsheet IDs for integration purposes
• Contact Information: Email addresses for technical support and communications

2.2 Information Automatically Collected

• Usage Data: Application usage patterns, feature utilization, and error reports
• System Information: Operating system version, hardware specifications, and application version
• Log Data: Application logs, error messages, and performance metrics
• License Validation Data: Hardware identifiers for license verification and anti-piracy measures

2.3 Third-Party Data

• Fixture Data: Football fixture information retrieved from the Squadi platform
• Google Services Data: Information exchanged with Google Calendar and Google Sheets APIs when you choose to use these integrations

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core Functionality

• Retrieving and processing fixture data from Squadi
• Exporting fixtures to your chosen formats (Excel, Google Calendar, Google Sheets)
• Automating daily fixture updates and synchronization
• Managing your saved tasks and automation schedules

3.2 License Management

• Validating and managing software licenses
• Preventing unauthorized use and software piracy
• Providing trial and full version access based on license status

3.3 Communication

• Sending automated email notifications about fixture updates
• Providing technical support and customer service
• Sending important updates about the software

3.4 Improvement and Analytics

• Analyzing usage patterns to improve software functionality
• Debugging and resolving technical issues
• Developing new features and enhancements

4. Information Sharing and Disclosure

4.1 Third-Party Services

We integrate with the following third-party services:

• Squadi: To retrieve fixture data (as per their terms of service)
• Google APIs: For Calendar and Sheets integration (subject to Google's privacy policy)
• Email Service Providers: For sending automated notifications

4.2 Service Providers

We may share information with trusted service providers who assist us in:

• Software development and maintenance
• License key generation and validation
• Technical support services
• Email delivery services

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or unauthorized access
• Enforce our terms of service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Storage and Security

5.1 Local Storage

• Configuration settings and task data are stored locally on your device
• License information is encrypted and stored securely
• Google service credentials are encrypted using industry-standard methods

5.2 Security Measures

• Data encryption for sensitive information
• Secure communication protocols (HTTPS/TLS)
• Regular security updates and patches
• Limited access to personal information on a need-to-know basis

5.3 Data Retention

• Configuration data is retained until you uninstall the software
• License information is kept for the duration of your license plus 7 years for legal compliance
• Email communications are retained for customer support purposes
• Usage logs are automatically purged after 90 days

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of email communications

6.2 Data Portability

You can export your saved tasks and configuration settings at any time through the software interface.

6.3 Communication Preferences

You can control email notifications through the software settings or by contacting us directly.

7. Third-Party Integrations

7.1 Google Services

When you choose to integrate with Google Calendar or Google Sheets:

• We access only the specific calendars and spreadsheets you authorize
• Data is transmitted directly between your device and Google's servers
• Google's privacy policy applies to data processed by their services

7.2 Squadi Platform

• Fixture data is retrieved from Squadi's public APIs
• We do not store personal information from Squadi on our servers
• Squadi's terms of service and privacy policy apply to their data

8. Children's Privacy

FixtureSync is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

FixtureSync is operated from Australia. If you are located outside Australia, please note that information we collect may be transferred to and processed in Australia, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through:

• Software update notifications
• Email communications
• Updates on our website

11. Contact Information

12. Compliance

This Privacy Policy complies with:

• Australian Privacy Principles (APPs) under the Privacy Act 1988
• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California residents

13. Consent